Do you Offer Returns?Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, UNWASHED, with tags and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS.
Do you Offer Refunds?Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
How long does it take for Refunds to Process?If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Are sale items refundable?Only regular priced items may be refunded, unfortunately sale items cannot be returned. Logo-ed sales items are not eligible for exchange, however you can exchange blank boutique sale items for another size.
Do you offer exchanges?We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 2600 Cabover Drive Suite L Hanover Maryland US 21076.
How do you handle gifts?If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
How do I return an item?To return your product, you should mail your product to: 2600 Cabover Drive Suite L Hanover Maryland US 21076.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.